Level: 9

FLSA Classification: Non-Exempt

Location: Onsite

Job Duties and Responsibilities may include, but are not limited to:

Receive, sort, distribute, and manage both incoming and outgoing mail and deliveries for the organization.
Coordinate the distribution of packages within the building to ensure timely and accurate delivery to recipients.
Sort deliveries according to organizational codes, using references to ensure compliance with both old and new codes.
Conduct daily inspections of common areas, mailrooms, and shipping areas to maintain cleanliness and orderliness.
Assist the workforce with packaging and shipping tasks.
Manage and maintain all requirements for packaging materials.
Utilize ASTS software to track all incoming freight packages, notifying recipients and accurately documenting final delivery or pickup.
Fulfill, maintain, and update the Standard Operating Procedures (SOP) for delivery as needed.
Respond to staff inquiries and provide general support for facility-related issues.
Assist center staff in handling any issues with frustrated freight.
Support motor pool with the distribution and tracking of directorate-assigned GSA vehicles.
Assist property and facilities teams as directed.
Maintain a consistent daily work schedule to ensure accessibility to the mailroom and shipping areas (must remain at work until 4 PM daily).
This role is classified as essential. The employee is expected to be on-site during weather-related closures and emergencies to maintain operational continuity.

Experience/Skills/Education:

High school diploma and four years of experience are required. A Bachelor's degree may substitute for four years of experience, while an Associate's degree can substitute for two years of experience. Further training or certification in facilities management or related field is a plus.
Previous experience in mailroom operations, package handling, or facilities management preferred.
Strong communication, interpersonal, organizational and time management skills required.
Proficient in using computer systems for inventory management and record-keeping.
A team player with a problem-solving attitude.
Must be able to obtain a U.S. Government Security Clearance

Physical Requirements:

This position may require standing, walking, bending, kneeling, stooping and crouching. The employee must be able to lift and/or move items over 50 pounds.

Must be able to obtain US Security Clearance